Terms & Conditions

Last updated: 13/09/2026

These Terms and Conditions ("Terms") govern your use of the website, services, and products provided by Jacqueline Jones ("I”, "my", or "mine"). By accessing our website, purchasing our products, or engaging our services, you agree to be bound by these Terms. If you do not agree, you should not use our website, services, or products.

1. Information

Jacqueline Jones - Content and Digital Operations Specialist.

2. Scope of These Terms

These Terms apply to:

  • Visitors to the website

  • Clients engaging my professional services

  • Customers purchasing digital or physical products

Additional terms may apply to specific services, products, proposals, or contracts. Where there is a conflict, those specific terms will prevail.

3. Services

3.1 Service Description

Jacqueline Jones provides creative, digital, and media-related services, which may include (but are not limited to) consulting, strategy, design, content creation, digital solutions, and production.

3.2 Quotes and Agreements

  • All service quotes are provided on a case-by-case basis and are valid for a limited time unless stated otherwise.

  • A service agreement, proposal, or written confirmation may be required before work begins.

  • We reserve the right to refuse or discontinue services at our discretion, subject to applicable law.

3.3 Client Responsibilities

Clients agree to:

  • Provide accurate, complete, and timely information

  • Respond within reasonable timeframes when feedback or approval is required

  • Ensure they hold the necessary rights to any materials supplied to us

Delays caused by the client may affect delivery timelines and fees.

4. Products

4.1 Product Types

I may offer products including, but not limited to:

  • Digital products (such as apps, templates, downloads, or media assets)

  • Physical products (such as stationery, books, or branded items)

Product descriptions are provided for informational purposes and may be updated at any time.

4.2 Digital Products

  • Digital products are generally provided on a non-refundable basis once access or download has been granted, unless otherwise required by law.

  • You are granted a non-exclusive, non-transferable licence to use digital products for personal or business use, as specified at the time of purchase.

4.3 Physical Products

  • Produced through third-party sellers (POD).

  • Delivery times are estimates and not guaranteed.

  • Risk of loss passes to you upon delivery.

  • Returns and refunds are handled in accordance with applicable consumer protection laws.

5. Pricing and Payments

  • Prices are stated in EUR unless otherwise specified.

  • Payment terms will be outlined in invoices, proposals, or at checkout.

  • For services, we may require full or partial payment in advance.

  • Late payments may result in suspended services or delayed delivery.

All prices exclude taxes unless stated otherwise.

6. Intellectual Property

Unless otherwise agreed in writing:

  • All intellectual property created by Jacqueline Jones remains my property until full payment has been received.

  • Upon full payment, clients are granted usage rights as defined in the relevant agreement or proposal.

  • I retain the right to display completed work in our portfolio, website, and promotional materials unless expressly agreed otherwise.

All website content, branding, and materials remain the intellectual property of Jacqueline Jones.

7. Confidentiality

Both parties agree to keep confidential any non-public, sensitive, or proprietary information shared during the course of a project, unless disclosure is required by law.

8. Limitation of Liability

To the fullest extent permitted by law:

  • I am not liable for indirect, incidental, or consequential losses

  • My total liability for any claim shall not exceed the amount paid by you for the relevant service or product

Nothing in these Terms limits liability where such limitation is not permitted under applicable law.

9. Warranties and Disclaimers

  • Services and products are provided "as is" and "as available"

  • I do not guarantee specific outcomes, results, or business success

  • I make no warranties regarding uninterrupted or error-free operation of the website

10. Termination

I may terminate or suspend access to services or products immediately if these Terms are breached. Termination does not affect any accrued rights or obligations.

11. Consumer Rights

If you are a consumer within the European Union, nothing in these Terms affects your statutory consumer rights under applicable EU law.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Belgium where I operate, without regard to conflict of law principles.

13. Changes to These Terms

I may update these Terms from time to time. The most current version will be published on my website with the updated date.

14. Contact

For questions regarding these Terms and Conditions, please contact me,